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Commercial Cleaning
We Guarantee
Our commitment to excellence drives our consistent growth year after year. At Lilly's Maid, we prioritise client satisfaction by attentively listening to your needs and delivering exceptional residential and commercial cleaning services.
Should you find any aspect of our cleaning services unsatisfactory, please do not hesitate to contact us. We stand behind our work and will promptly return to address any areas that did not meet your expectations. Additionally, we are fully prepared to accommodate any special requests to ensure we surpass your satisfaction.
Our Mission
Established in 2008, we have emerged as a premier provider of residential and commercial cleaning solutions across London. Our mission is threefold:
- Delivering high-quality and consistent services tailored to your needs.
- Providing stable employment opportunities with fair wages to our employees.
By concentrating our efforts on maintaining rigorous standards, we aim to cultivate your utmost satisfaction as our valued customer.
Popular Questions
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How do you vet your cleaners?
Our cleaners undergo thorough vetting, including checks for passports, full UK driving licenses, addresses, migration status, and DBS (Disclosure and Barring Service) checks. Additionally, they are required to pass a test on common cleaning tasks. Candidates who complete the vetting process then undergo intensive training and work under our supervision. After a couple of weeks of training, our cleaning staff is prepared to work independently on our customers' properties.
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Is there a minimum required number of hours for hiring your services?
Yes, for our regular cleaning services, there is a required minimum of 2.5 hours per visit.
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What if I'm not happy with my cleaner?
While it's unlikely that you'll be dissatisfied with the cleaning standard provided by our cleaning staff, we understand that concerns may arise. If you have any complaints or wish to make changes to our current arrangements, please feel free to email us at office@lillysmaid.co.uk, give us a call at 02 080 504 284 , or contact one of our supervisors directly.

