Booking

Thank you for submitting your online booking. Your request is important to us, and we aim to provide you with a seamless experience.

Once received, your booking details will be meticulously reviewed by one of our dedicated office representatives. Following this, you will promptly receive a confirmation email containing comprehensive information regarding your booking.

Should you have any inquiries or require assistance, our courteous office staff are readily available to address your concerns. You may reach us by phone at 02080504284 during our operational hours, which span seven days a week:

- Monday to Friday: 8:00 am to 6:00 pm
- Saturday: 9:00 am to 6:00 pm
- Sunday: Closed

Outside of our regular operating hours, feel free to send us an email at office@lillysmaid.co.uk, and we will respond at our earliest convenience.

However, we encourage you to first peruse our FAQ section below, as many common queries may already be addressed there.

For standard domestic cleaning services, please note that our pricing encompasses labour costs only. You will be responsible for providing cleaning materials and equipment.

For our business clientele, we offer tailored pricing solutions. Kindly contact us to discuss your specific requirements, and we will provide you with a competitive quote. Terms and conditions will be thoroughly discussed and outlined in the contract, which must be signed before commencing the initial cleaning session.

Please be mindful of the following:

- Congestion zone charges and parking fees may apply if free parking is unavailable. Kindly inform us of any such circumstances during the booking process.
- A £10 fee is applicable for carrying machines upstairs in flats without a lift.
- The price displayed is inclusive of pre-treatments.
- We are fully insured for up to £1,000,000.

We appreciate your trust in our services and look forward to assisting you soon. Thank you.